Retrieved Title(s):3 . Publication type: Book Tilte: Managing intercultural conflict effectively Author(s): Stella Ting-Toomey (Author), John G. Oetzel (Author), Publication Data: Thousand Oaks: Sage Publications Publication Year: 2001 Call Number: 303.482 TIN ISBN: 0-8039-4843-3 Copie(s) info.: ● Total number of Copie(s):1 . Publication type: Book Tilte: The SAGE handbook of conflict communication : integrating theory, research, and practice Author(s): John G. Oetzel (ed.), Stella Ting-Toomey (ed.), Publication Data: Los Angeles: Sage Publications Publication Year: 2006 Call Number: 303.6 SAG ISBN: 0-7619-3045-0 Copie(s) info.: ● Total number of Copie(s):1