A tale of two coalitions – marginalising the users while successfully implementing an enterprise resource planning system
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Material Type |
Article
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Author(s) |
Lyytinen, Kalle (Author)
Newman, Mike (Author)
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Source Journal Info. |
Title:
Information Systems Journal
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Volume/ Issue No.: 2015/MAR V.25 N.2
Call No.:004.05 ISJ Location: Periodicals & References Hall - 2nd floor
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Physical Description |
p 71-102
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Subject Area/ Descriptors |
Computer
(12522)
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Abstract |
Classic analyses of system implementations view user participation as a key element for successful implementation. However, under some conditions, avoiding user participation offers an alternative route to a successful implementation; this is advisable especially when the user network is weak and aligning user needs with the technological capabilities will take too much resource. To illustrate such situation, we analyse...
Full Abstract
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Journal:
Information Systems Journal
(224)
Issu: 2015/MAR V.25 N.2
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