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         Emotion marketing: the Hallmark way of winnig customers for life
 

 
Author   Robinette,Scott (Author)
Brand,Claire (Author)
Lenz,Vicki (Author)
Publication Data   New York: McGraw-Hill, 2001
Physical Description   XVII, 247p
ISBN   0-07-136414-5    
Subject Area   Marketing
Subject Headings   MARKETING CUSTOMER RELATIONS CUSTOMER SATISFACTION
Call Number   658.8 ROB
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1 071614 71248 AVAILABLE English hall - 1st floor PRINT

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