L i b r a r y & I n f o r m a t i o n R e s o u r c e s
Customer winback: how to recapture lost customers and keep them loyal
| Author |
Griffen,Jill (Author)
Lowenstein,Michael W. (Author) | Publication Data | San Francisco: Jossey - Bass, 2001 | Physical Description | XXII, 314p | Series Data |
The Jossey - Bass business and management series;
|
Subject Area | Marketing | Subject Headings | CUSTOMER LOYALTY CUSTOMER SERVICES CUSTOMER RELATIONS | Call Number | 658.812 GRI |
Item Information
| Copy | Barcode | Reg # | Volume ID | Item Status | Due Date | Location | Media Type | 1 | 070280 | 70207 | AVAILABLE | English hall - 1st floor |
|---|
Item Status With (*). cannot be charged