PHILADELPHIA UNIVERSITY
      L i b r a r y    &    I n f o r m a t i o n     R e s o u r c e s
     

 



 

 

   ONLINE CATALOGUE

        
         Successful service operations management  
 
Author   Metters,Richard (Author)
King-Metters,Kathryn (Author)
Pullman,Madeleine (Author)
Publication Data   Mason, Ohio: South - Western, 2003
Physical Description   xix, 374 p. + CD-ROM
Subject Area   Marketing
Subject Headings   CUSTOMER SERVICES -- MANAGEMENT CUSTOMER SERVICES -- MANAGEMENT -- CASE STUDIES
Call Number   658.812 MET

 

 Item Information
CopyBarcodeReg #Volume IDItem StatusDue DateLocationMedia Type
1 070078 70186 AVAILABLE English hall - 1st floor PRINT

      |  Return to Search Form   

Item Status With (*). cannot be charged

                        للبحث في المقتنيات العربية      بحث عربي                   

 

For more information, please contact the Library Administration

Designed By : Shadi A. Kfouf * Databases & Information Services Section ©2005 All Rights Reserved.